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Contact centre agent taking a call in a South African BPO
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Department 04 · J3Match

Unbiased BPO & Contact Centre Hiring

Prove candidates can do the job before you offer.

Contact centre assessment specialists

Built for South African BPO and contact centre recruiters. Put one J3Match link in your job advert: applicants upload their CV and complete a live simulated call, and you only review the 85%–100% shortlist.

80%
faster time-to-hire, up to
85%+
shortlist emailed to you
2 days
free trial, no card needed

What our specialists do

  • Real call simulations

    15-minute AI voice calls modelled on real SA contact centre work.

  • 4 BPO scenarios

    Inbound and outbound customer service, inbound and outbound sales.

  • Explainable fit scores

    Scored on composure, empathy, persuasion and protocol.

  • POPIA by design

    Candidate data stored securely and scoped to each employer.